Loan Servicing FAQ

Yes. To be considered for a deferment on your loan, please send the following to 

• The name of your company
• An explanation that clearly outlines the impact COVID-19 has had on your business.
• If available, your December 31, 2019 balance sheet and profit and loss statement.

• Choose a deferment for 3 months.  4 months.  5 months.  6 months
• Choose the deferment amount:
  -   a full deferral
  -   deferral of principal and interest
  -   the principal payment deferred

Loan payments are due every month on the first business day. We cannot debit your account on any other day of the month. Late fees apply if the loan payment delivers after the 15^th of the month.

We process your loan payments by automatic debit/ACH (Automatic Clearing House) per the authorization form you completed at closing.

Yes. We will need a new ACH debit authorization form and a voided check. Please complete this ACH form and submit it with a voided check from the new account by e-mail to or by fax to 415.651.8512. We must receive the new form and voided check by the 10^th of the month for the new account to take effect the following month.

Yes. SBA 504 loans are funded differently than conventional bank loans and feature unique payoff terms and requirements.

• Full prepayments are accepted only on the 3^rd of each month.
• TMC must receive written notice 15 days in advance of the payoff date.
• Make payoff funds must via wire transfer.
• Prepayment premiums may apply. A declining premium applies to prepayments and adjusts at six-month intervals. Once half of the term of your loan passes, no prepayment premiums exist.

If you wish to pay off your outstanding balance or discuss the SBA 504 loan prepayment process, contact us by email at  or by phone at 1.888.645.7980.

You can check your current loan balance at any time by referencing the Amortization Schedule we provided you after your loan funded. To request another copy of the Amortization Schedule, please send an email to 

Note: The loan balance is not the same as the loan payoff amount.

We reference the effective rate in the notification of funding provided after your loan funds. To request another copy, please send an email to .

Yes, you may be eligible for another SBA 504 loan. Many of our clients have received two or more SBA 504 loans to finance new locations and expansions. Please contact us to find out if you are eligible for additional SBA 504 loan financing.

Please send an email to and include your phone/fax numbers, email, and website addresses.

Submitting annual financial statements and tax returns is part of your commitment to TMC for your SBA loan.  We will send you a request for updated financials annually and ask you to submit them no later than three months after your fiscal year-end.

You may submit updated financials by one of these ways:

• E-mail: 
• Secure file transfer site: https://fts.tmcfinancing.com/
  Select “Servicing-Taxes, Financials & Insurance” from the recipient drop down menu
• Mail: TMC Financing, 1720 Broadway, 3^rd Floor, Oakland, CA 94612, Attention: Servicing Department