Loan Servicing FAQ

TMC has compiled a list of frequently asked questions to assist our clients who have current SBA loans.

For additional support, please contact us.

Email:
Phone: 1.888.645.7980

Can I obtain another SBA 504 loan?

Yes, you may be eligible for another SBA 504 loan. TMC has numerous clients who have received two or more SBA 504 loans to finance new locations and expansions for their growing businesses. Please contact us to find out if you are eligible for additional SBA 504 loan financing.

When is my loan payment due?

Loan payments are due every month on the first business day. The account cannot be debited on any other day of the month. Late fees will be applied if the loan payment is received after the 15th of the month.

How are my loan payments made (does it have to be by automatic debit)?

Loan payments are processed by automatic debit/ACH (Automatic Clearing House). In the closing process with TMC, you filled out an authorization form and provided a voided check indicating the account from which your loan payments will be automatically debited.

Can I change the account my loan payments are debited from?

Yes.  A new ACH debit authorization form and a voided check are needed.  Please complete this ACH form and submit it with a voided check from the new account by e-mail to or by fax to 415.651.8512.  We must receive the new form and voided check by the 10th of the month in order for the new account to take effect the following month.

What is Wells Fargo Corporate Trust Services?

Wells Fargo Corporate Trust Services is the Central Servicing Agent (CSA) for all SBA 504 loans effective March 25, 2013. The former CSA was Colson Services Corporation. The CSA is responsible for processing loan payments and handling accounting for every SBA 504 loan nationwide.

Please note that Wells Fargo Corporate Trust Services does not provide any direct client services. All inquiries regarding your SBA loan should be directed to TMC Financing and will be handled by our Servicing Department. Please do not attempt to contact Wells Fargo Corporate Trust Services.

Can I payoff/prepay my loan early?

Yes.  SBA 504 loans are funded differently than conventional bank loans and have unique payoff terms and requirements.

  • Full prepayments are only accepted on the 3rd Thursday of each month.
  • TMC must receive written notice 15 days in advance of the payoff date.
  • Payoff funds must be made via wire transfer
  • Prepayment premiums may apply. There is a declining premium applied to prepayments that adjusts at six month intervals.  Once half of the term of your loan has passed, there are no prepayment premiums.

If you wish to pay off your outstanding balance and/or discuss the SBA 504 loan prepayment process, contact us by email at or by phone at 1-888-645-7980.

What is my loan balance?

You can check your current loan balance at any time by referencing the Amortization Schedule we provided you with after your loan funded. To request another copy of the Amortization Schedule please send an email to

Note: The loan balance is not the same as the loan payoff amount.

What is the interest rate on my loan?

The “Effective Rate” is referenced in the Notification of Funding letter we provided you with after your loan funded. To request another copy of the Notification of Funding letter please send an email to .

How can I update my mailing address or other contact information?

Please send an email to and include your phone/fax numbers, email address and website address.

Why do you ask for financial statements every year?

Submitting annual financial statements and/or tax returns is part of your commitment to TMC for your SBA loan.  We will send you a request for updated financials on an annual basis and ask that you submit them no later than three months after your fiscal year end.

You may submit updated financials by one of the following:

  • E-mail:
  • Secure file transfer site: https://fts.tmcfinancing.com/
    Select “Servicing-Taxes, Financials & Insurance” from the recipient drop down menu
  • Mail: TMC Financing, 1720 Broadway, 3rd Floor, Oakland, CA 94612, Attention: Servicing Department